Features
Open One Question and Read Its Results
Move from a summary number to model-level answers, sources, and scan history.
Work through the sections below to complete setup and checks, then use the top search to jump into related help docs when needed.
Open the question text
In Prompt Bank, click the question itself. This opens its detail page. Think of the list as a report card and the detail page as the work behind one score.
- 1Read the question, project, and last-checked time first.
- 2Select a trend metric: Visibility, Sentiment, Position, Citations, or Mentions.
- 3Scroll to the model results and compare one platform at a time.
Check the evidence, not only the score
The model rows show whether the brand was mentioned, its scores, and available answer summaries and citation sources. A source is a link saved with the answer; it is not proof that someone visited your website.
- 1If the brand is missing, check whether the question really matches your product.
- 2If a summary is negative or inaccurate, read the available sources and identify the exact claim to fix.
- 3Write down one useful change, such as clarifying a product feature on your website. Check the same question again later.
Ask for a fresh result carefully
Rescan asks the selected model or models again. It can consume credits and is subject to the plan's refresh window. The detail page may offer a model-specific Rescan so you can check one platform.
- 1Read the model label, credit cost, and any next-available time before clicking.
- 2If the status is Running, wait for it to finish instead of repeatedly clicking.
- 3After it finishes, check whether the last-checked time changed. Reopening the page alone does not create a fresh scan.