Credits, Billing and Usage
Credits, Billing, and Usage
Learn what consumes credits, where to check balance and usage, how refunds work, and how to control spend across GoGlobal workflows.
Work through the sections below to complete setup and checks, then use the top search to jump into related help docs when needed.
What Credits Are Used For
Credits are used for AI generation, managed-account publishing, comments, replies, vote orders, API operations, report generation, scheduled tasks, and selected automated workflows. The exact cost depends on task type, account type, volume, and whether links are involved.
Where to Check Balance
Use Billing and Usage for account-level information, Order Status for order-level cost and payment state, and the API Platform when you need to separate manual usage from automated usage.
Where to Check Balance
Complete the setup step by step
Billing: plan, payment method, add-ons, and subscription state.
Usage: recent credit consumption, task type, description, and timestamp.
Order Status: cost, payment, execution status, task link, and CSV export.
API Platform: key activity and integration-level usage signals.
- 1Billing: plan, payment method, add-ons, and subscription state.
- 2Usage: recent credit consumption, task type, description, and timestamp.
- 3Order Status: cost, payment, execution status, task link, and CSV export.
- 4API Platform: key activity and integration-level usage signals.
Refunds and Cost Control
If a managed-account order cannot be completed within the promised window, the failed order remains visible for audit and credits are refunded according to policy. Start with small tests and separate API keys for each integration so you can trace spend clearly.
Reserve 10-20% extra credits for retries, edits, and safer account-type upgrades.